Store Operations Supervisor: Lead Customer Experience

CVS Health Corporation; Carolina (NC); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Job summary

CVS Health Corporation is seeking an Operations Supervisor to support store management, drive store execution, and build loyalty through excellent service. When managers are offsite, you lead the store and supervising staff, ensuring opening/closing procedures are completed and operations run smoothly.

You will work with management and crews to maintain customer satisfaction, handle inquiries, and coach colleagues with feedback.

Qualifications

• Requires deductive reasoning and analytical skills.
• Strong communication, supervision, and influencing abilities.
• Ability to work a full-time flexible schedule and overtime.
• High School diploma or equivalent preferred but not required.

Responsibilities

• Lead store management and crews to drive execution.
• Provide customer service and resolve issues.
• Price, stock, and display weekly and seasonal merchandise.
• Ensure opening and closing procedures are completed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Overtime readiness

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Supervisor to support store management, drive store execution, and build loyalty through excellent service. When managers are offsite, you lead the store and supervising staff, ensuring opening/closing procedures are completed and operations run smoothly.

You will work with management and crews to maintain customer satisfaction, handle inquiries, and coach colleagues with feedback.