Store Operations Lead – Customer Experience & Team Coaching

CVS Health Corporation; Philadelphia (Philadelphia County); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health Corporation seeks an Operations Supervisor to support CVS Store Management in planning and driving store execution while delivering exceptional customer service. The role may lead the store when no manager is onsite and ensures opening/closing procedures are followed accurately.

Responsibilities include supervising staff, coaching, addressing customer questions, and maintaining merchandising standards consistent with policy and confidentiality.

Qualifications

• Deductive reasoning ability and analytical thinking are required.
• Strong communication and supervisory capabilities are essential.
• Willingness to work a full-time flexible schedule including early mornings and weekends.

Responsibilities

• Supervise store crews and coordinate with store management.
• Assist customers and promote CVS customer service culture.
• Maintain merchandising standards and complete opening/closing tasks.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation seeks an Operations Supervisor to support CVS Store Management in planning and driving store execution while delivering exceptional customer service. The role may lead the store when no manager is onsite and ensures opening/closing procedures are followed accurately.

Responsibilities include supervising staff, coaching, addressing customer questions, and maintaining merchandising standards consistent with policy and confidentiality.