Store Operations Supervisor

Dollar General; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General in Knoxville seeks an Assistant Store Manager to maintain a clean, organized store with a customer-first focus. Under the Store Manager, you will supervise staff, handle merchandise presentation, deposits, and daily paperwork while protecting assets and reducing losses.

You will lead cashier operations, manage schedules, training, and safety meetings, and ensure compliance with policies. This role supports store management in the manager's absence in a fast-paced retail

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Written communication

Oral communication

Customer service

Attention to detail

Cash handling

Problem solving

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar General in Knoxville seeks an Assistant Store Manager to maintain a clean, organized store with a customer-first focus. Under the Store Manager, you will supervise staff, handle merchandise presentation, deposits, and daily paperwork while protecting assets and reducing losses.

You will lead cashier operations, manage schedules, training, and safety meetings, and ensure compliance with policies. This role supports store management in the manager's absence in a fast-paced retail