Retail Store Supervisor & Operations Leader

Dollar General; Knoxville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General, Knoxville, seeks an Assistant Store Manager to oversee daily store operations, assist with cashiering, scheduling, training, and ensuring merchandising standards. You will help drive profitability while protecting assets in a fast-paced retail environment.

Responsibilities include supervising staff, maintaining inventory accuracy, executing planograms, and supporting the Store Manager in their absence. This role requires strong leadership and customer service focus.

Qualifications

• Strong customer service and leadership skills.
• Ability to supervise, train and schedule staff.
• Experience with cash handling and deposits.
• Knowledge of inventory control and loss prevention.
• Familiar with planograms and merchandising standards.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Team supervision

Cash handling

Inventory control

Merchandising

Training staff

Safety/compliance

Education

High school diploma or equivalent

Job description

Dollar General, Knoxville, seeks an Assistant Store Manager to oversee daily store operations, assist with cashiering, scheduling, training, and ensuring merchandising standards. You will help drive profitability while protecting assets in a fast-paced retail environment.

Responsibilities include supervising staff, maintaining inventory accuracy, executing planograms, and supporting the Store Manager in their absence. This role requires strong leadership and customer service focus.