Assistant Store Manager: Customer Experience & Store Ops

Dollar General; Knoxville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Knoxville, TN. You will help maintain a clean, customer-focused store, supervise staff, oversee merchandise presentation, and handle deposits. You will also stock and cashier, supporting profitability and loss prevention while protecting assets.

The role requires hands-on leadership, experience in retail, and the ability to run shifts, train staff, and ensure policy compliance. A strong customer-first mindset is essential.

Qualifications

• High school diploma or equivalent strongly preferred.
• Experience in a retail environment with supervisory exposure preferred.
• Ability to manage cash handling and daily cash controls.

Responsibilities

• Provide superior customer service leadership and operate the cash register.
• Open and close the store at least two days per week.
• Assist with scheduling, training, safety meetings, and policy compliance.
• Manage stock, receive, unpack, stock, and build displays per planograms.
• Maintain inventory accuracy by controlling damages and markdowns.
• Ensure financial integrity through cashier accountability and deposits.
• Assist in store operations in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Communication skills

Inventory control

Merchandise presentation

Team supervision

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing guns

Job description

Dollar General is seeking an Assistant Store Manager in Knoxville, TN. You will help maintain a clean, customer-focused store, supervise staff, oversee merchandise presentation, and handle deposits. You will also stock and cashier, supporting profitability and loss prevention while protecting assets.

The role requires hands-on leadership, experience in retail, and the ability to run shifts, train staff, and ensure policy compliance. A strong customer-first mindset is essential.