Store Operations Specialist: Lead, Coach & Optimize

Recreational Equipment, Inc.; Columbia (MD); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Columbia, MD is seeking a Sr. Operations Specialist to guide the store to operational excellence. This administrative role is the store's Swiss Army Knife, helping create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily.

You support the store management team and conduct daily office duties, living the REI culture. You’ll be a superstar organizer with the ability to jump in to solve problems and embrace ambiguity, joining a

Qualifications

• Experience in a retail or office environment preferred.
• Ability to communicate and build relationships inside and outside the organization.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding, innovative thinking, and sound judgement to solve problems.

Responsibilities

• Reviews and reconciles operational business expenses.
• Mentors and supports operations and sales staff as needed.
• Manages office supply inventory within assigned budget.
• Assists with hiring and HR documentation; maintains store files.
• Coordinates the Safety Committee, Product Quality issues, and Loss Prevention standards.
• Other duties as assigned.

Skills

Retail experience

Office environment

Relationship building

Open to feedback

Problem solving

Time management

Communication

Job description

REI Co-op in Columbia, MD is seeking a Sr. Operations Specialist to guide the store to operational excellence. This administrative role is the store's Swiss Army Knife, helping create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily.

You support the store management team and conduct daily office duties, living the REI culture. You’ll be a superstar organizer with the ability to jump in to solve problems and embrace ambiguity, joining a