Store Operations Specialist – Growth & Daytime Hours

CubeSmart; Webster (MA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Work/Life Balance

Career growth across the U.S.

Competitive pay from day one

Paid Time Off

401(k) match

Health Savings Account contributions

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will develop customer relationships, identify storage needs, and deliver a standout customer experience while performing daily tasks and overseeing the leasing process.

You will walk properties, handle payments via POS, and ensure maintenance tasks are completed. A positive attitude, reliable transportation, and work availability on Saturdays are required.

Qualifications

• Proven ability to deliver high quality customer service to a diverse customer base.
• Positive, outgoing personality with a focus on helping people.
• Self-driven mindset with strong operational focus.

Responsibilities

• Develop customer relationships by identifying self-storage needs and delivering solutions.
• Interact face-to-face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and perform daily tasks like lock checks and unit showings.
• Rent units, sell store merchandise, manage leasing, take payments with POS, and handle deposits.

Skills

Customer service

Positive attitude

Self-motivated

MS Office basics

Tools

POS system

Microsoft Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will develop customer relationships, identify storage needs, and deliver a standout customer experience while performing daily tasks and overseeing the leasing process.

You will walk properties, handle payments via POS, and ensure maintenance tasks are completed. A positive attitude, reliable transportation, and work availability on Saturdays are required.