Store Operations Associate — Daytime Shifts + Growth

CubeSmart; Tennessee; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Health savings account

Daytime hours

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will build relationships with customers, identify self-storage needs, and deliver a standout experience while meeting monthly sales goals and handling daily tasks.

You’ll perform property maintenance duties, assist with leasing, process payments through the POS, and ensure a clean, safe facility. A positive attitude and reliable transportation are essential.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high quality customer service to a diverse customer market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.
• Authorized to work in the U.S. without the need for sponsorship.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interact face to face with customers, providing excellent service, and building rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Rent self-storage units, manage the leasing process, accept payments via POS, complete daily deposits, and make courtesy calls regarding late payments.
• Perform daily property maintenance tasks such as cleaning units and store areas, and ensuring facilities meet safety standards.

Skills

Customer service

Interpersonal skills

MS Office

Saturday availability

Driver's license

Work authorization

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will build relationships with customers, identify self-storage needs, and deliver a standout experience while meeting monthly sales goals and handling daily tasks.

You’ll perform property maintenance duties, assist with leasing, process payments through the POS, and ensure a clean, safe facility. A positive attitude and reliable transportation are essential.