Store Operations Pro Growth & Daytime Hours

CubeSmart

Highland Park (MI)

On-site

USD 21,000 - 25,000

Full time

14 days+

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Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district, delivering excellent customer service and performing light maintenance. You will develop relationships, meet monthly sales goals, and handle leasing, payments, and daily deposits using our POS system.

The role combines customer service with property upkeep, including safety and cleanliness responsibilities.

Qualifications

  • Positive, outgoing personality with a passion for helping people.
  • Experience delivering high quality customer service to a diverse market.
  • Self-driven mindset with strong operational focus.
  • Basic computer skills including MS Office.
  • Ability to work Saturdays.
  • Access to a personal vehicle with valid license and insurance.
  • You may be required to stand, sit, bend, climb or balance on a ladder.
  • Authorized to work in the U.S. without sponsorship.

Responsibilities

  • Develop customer relationships by identifying self-storage needs and providing solutions.
  • Interact face-to-face with customers and deliver excellent service.
  • Meet monthly sales goals and metrics.
  • Walk the property to perform daily operational tasks including lock checks and showing units.
  • Rent self-storage units, sell store merchandise, manage leasing, and process payments via POS system; handle daily deposits and courtesy calls for late payments.
  • Maintain the facility through cleaning, shelving, restrooms, landscaping, and ensuring a neat, safe environment.

Skills

Customer service
Self-driven
MS Office
Saturday availability
Valid driver’s license
Personal vehicle
US work authorization
Physical stamina

Tools

POS system

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district, delivering excellent customer service and performing light maintenance. You will develop relationships, meet monthly sales goals, and handle leasing, payments, and daily deposits using our POS system.

The role combines customer service with property upkeep, including safety and cleanliness responsibilities.

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