Retail Operations & Paperwork Specialist

CarMax Business Services; Mechanicsburg (Cumberland County); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

CarMax is seeking a Business Operations Associate to support store operations, including handling cash, auditing paperwork, and processing sales, auctions, and appraisals. The role emphasizes accuracy, organization, and clear communication with customers and teams in a fast-paced environment.

Responsibilities include assisting multiple departments, mentoring new associates, and ensuring compliance with EH&S requirements while maintaining a clean workspace.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and data entry systems.

Responsibilities

• Greet customers and guide them through paperwork.
• Process and audit paperwork for sales and DMV documents.
• Manage auction and appraisal transactions and cash handling.
• Train and mentor new associates and support multiple departments.
• Maintain accurate records and follow safety procedures.

Skills

Data entry

Attention to detail

Microsoft Office

Communication skills

Job description

CarMax is seeking a Business Operations Associate to support store operations, including handling cash, auditing paperwork, and processing sales, auctions, and appraisals. The role emphasizes accuracy, organization, and clear communication with customers and teams in a fast-paced environment.

Responsibilities include assisting multiple departments, mentoring new associates, and ensuring compliance with EH&S requirements while maintaining a clean workspace.