Store Operations & Sales Leader

Total Wine & More; San Francisco (CA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

401(k) and other retirement benefits

Career development & product training

Job summary

Total Wine & More in San Francisco, CA seeks an Assistant Store Manager to grow the brand by delivering best-in-class service and leading a sales-focused team. You will support store operations, manage daily activities, and help drive profitability while maintaining a welcoming store atmosphere.

The role requires 2+ years in a supervisory retail role, a bachelor's degree or equivalent experience, and familiarity with POS and inventory systems.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1-3 years work experience; 2+ years in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Skills

Sales leadership

Customer service

Team development

Flexible schedule

Education

Bachelor’s degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More in San Francisco, CA seeks an Assistant Store Manager to grow the brand by delivering best-in-class service and leading a sales-focused team. You will support store operations, manage daily activities, and help drive profitability while maintaining a welcoming store atmosphere.

The role requires 2+ years in a supervisory retail role, a bachelor's degree or equivalent experience, and familiarity with POS and inventory systems.