Store Operations & Sales Leader

Goodwill Industries International, Inc.; Hayward (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Retirement fund

Professional development training

Commuter benefits

Flexible healthcare spending account

Employee assistance program

Job summary

Goodwill Industries International, Inc. in Hayward, California is seeking a Retail Manager to lead sales floor operations and ensure the team meets sales goals.

The ideal candidate will oversee daily operations, mentor staff, and ensure customer satisfaction while maintaining store standards. This role requires effective leadership skills, communication, and at least one year of experience in retail management or customer service.

Qualifications

• One-year work experience in Retail Management preferred.
• One-year customer service experience required.
• Ability to pass a background check where applicable.

Responsibilities

• Oversee and lead sales floor operations.
• Build and retain motivated high performing teams.
• Ensure excellent customer service delivery to donors and customers.
• Manage day-to-day operations of the store.
• Mentor and train Retail Sales Associates.

Skills

Retail Management Experience

Customer Service

Microsoft Office Suite

Effective Leadership

Communication

Education

High School Diploma or Equivalent

Job description

Goodwill Industries International, Inc. in Hayward, California is seeking a Retail Manager to lead sales floor operations and ensure the team meets sales goals.

The ideal candidate will oversee daily operations, mentor staff, and ensure customer satisfaction while maintaining store standards. This role requires effective leadership skills, communication, and at least one year of experience in retail management or customer service.