Retail Store Leader - Growth, Community Impact & Ops

Goodwill Industries International, Inc.; Walnut Creek (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time medical, dental, and vision insurance

Retirement fund

Professional development training

Commuter benefits

Flexible healthcare spending account

Mental health and wellbeing employee assistance program

Positive, growth-oriented work environment

Job summary

Goodwill Industries International, Inc. is seeking a Retail Store Manager in Walnut Creek, California, to lead daily operations at the store and work towards achieving the mission of ending unemployment. This role requires managing Assistant Store Managers and diverse teams while overseeing financial performance, inventory, customer service, and training functions.

The ideal candidate will possess strong leadership skills, a background in retail or similar environments, and a proven ability to achieve production and revenue goals. A comprehensive benefits package is offered, including medical insurance and professional development opportunities.

Qualifications

• Three or more years of experience leading 40+ FTEs.
• Experience in high-volume grocery or retail is encouraged.
• Proven record of managing stores with $3M+ in annual revenue.

Responsibilities

• Lead daily operations at store location.
• Develop and execute retail operations plans.
• Build a pipeline of future leaders.
• Monitor product levels and sales budget adherence.
• Ensure excellent customer service to donors and customers.

Skills

Leadership in high-volume thrift environment

Financial metrics understanding

Customer service excellence

Team management

Proficiency in Microsoft Office Suite

Job description

Goodwill Industries International, Inc. is seeking a Retail Store Manager in Walnut Creek, California, to lead daily operations at the store and work towards achieving the mission of ending unemployment. This role requires managing Assistant Store Managers and diverse teams while overseeing financial performance, inventory, customer service, and training functions.

The ideal candidate will possess strong leadership skills, a background in retail or similar environments, and a proven ability to achieve production and revenue goals. A comprehensive benefits package is offered, including medical insurance and professional development opportunities.