Store Operations Pro: Daytime Hours, Growth & Benefits

CubeSmart; Sherman (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage customer relationships and daily store tasks within the district. You will engage customers, show units, and assist with leasing, payments, and store merchandising.

The role emphasizes reliability, strong communication, and teamwork, with opportunities to grow across the U.S. and participate in a comprehensive benefits package. Weekend work may be required depending on location.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
• Some locations may require Sunday hours.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Skills

Customer service

Operational focus

MS Office

Saturdays availability

Communication

Self-motivated

Tools

POS System

MS Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage customer relationships and daily store tasks within the district. You will engage customers, show units, and assist with leasing, payments, and store merchandising.

The role emphasizes reliability, strong communication, and teamwork, with opportunities to grow across the U.S. and participate in a comprehensive benefits package. Weekend work may be required depending on location.