Store Operations Associate - Daytime Hours, Growth & Benefits

CubeSmart; New Jersey; On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Paid Time Off

401(k) match

Health insurance

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district. You will develop customer relationships, identify storage needs, and provide solutions while delivering an exceptional customer experience.

You will perform daily property tasks, walk the grounds, and ensure smooth leasing processes. The role requires strong communication, basic computer skills, and weekend availability, with opportunities for growth across the U.S.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle with valid license and insurance.

Responsibilities

• Develop customer relationships by identifying storage needs and offering solutions while delivering a standout experience.
• Interact face-to-face with customers and build rapport.
• Meet monthly sales goals and related metrics.
• Walk the property to perform daily tasks including lock checks and unit showings.
• Rent units, sell merch, manage leasing, process payments via POS, and handle daily banking.

Skills

Customer service

Operational focus

MS Office

Saturday availability

Vehicle access

Tools

POS system

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district. You will develop customer relationships, identify storage needs, and provide solutions while delivering an exceptional customer experience.

You will perform daily property tasks, walk the grounds, and ensure smooth leasing processes. The role requires strong communication, basic computer skills, and weekend availability, with opportunities for growth across the U.S.