Store Operations & People Leader

Ross-Dress-For-Less; Tyler (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store Manager to lead all aspects of store operations, ensuring excellence in customer service, merchandising, and team development.

You will recruit, train, and supervise the leadership team, manage payroll and scheduling, and drive sales while maintaining a friendly, easy-to-shop environment. You will oversee Stockroom, Front End and Sales Floor operations, enforce company standards, and implement best practices to optimize performance.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with an appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
• Leads Store operations to ensure company standards and best practices are consistently met.

Skills

Store leadership

English fluency

Coaching & development

Task organization

Customer service

Independent judgement

Evening/weekend availability

Communication

Job description

Ross Stores, Inc. is seeking a Store Manager to lead all aspects of store operations, ensuring excellence in customer service, merchandising, and team development.

You will recruit, train, and supervise the leadership team, manage payroll and scheduling, and drive sales while maintaining a friendly, easy-to-shop environment. You will oversee Stockroom, Front End and Sales Floor operations, enforce company standards, and implement best practices to optimize performance.