Store Operations Manager — Hospitality Growth Leader

jobr.pro; Newark (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base + monthly bonus

Cellphone stipend

Comprehensive benefits including medical and dental

401K with contribution match

Paid vacation and wellness days

Cookie College enrollment

Free cookies and swag

Job summary

Insomnia Cookies is looking for a Store Operations Manager (GM) for the new location in Newark, NJ. This role requires a hospitality-focused individual with management experience in hospitality or retail. Responsibilities include hiring and developing staff, ensuring food quality and customer service, and managing inventory effectively.

The position offers a competitive compensation package, including benefits and paid time off, fostering a fun work environment and growth opportunities.

Qualifications

• 3+ years of management/leadership experience in a restaurant or retail establishment.
• Availability for 2-3 mid-to-late shifts from Thursday to Sunday.
• Strong sense of hospitality with exceptional customer service skills.

Responsibilities

• Hire, coach, and develop a diverse part-time hourly staff.
• Lead service components focusing on food quality and customer service.
• Manage and audit inventory for proper controls.
• Create and execute local marketing campaigns.

Skills

Management experience

Customer service

Hospitality

Team leadership

Technical proficiency

Tools

MS Outlook

Excel

MS Teams

Applicant Tracking System

Job description

Insomnia Cookies is looking for a Store Operations Manager (GM) for the new location in Newark, NJ. This role requires a hospitality-focused individual with management experience in hospitality or retail. Responsibilities include hiring and developing staff, ensuring food quality and customer service, and managing inventory effectively.

The position offers a competitive compensation package, including benefits and paid time off, fostering a fun work environment and growth opportunities.