Store Operations Manager: Lead Team & Elevate Service

Insomnia Cookies; Red Bank (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly bonus compensation

$50 cellphone data plan stipend

Comprehensive benefits coverage

401K with contribution match

2 weeks paid vacation

Cookie College learning/training platform

Free cookies and swag

Job summary

Insomnia Cookies is hiring for a management position at their new Red Bank, NJ location. This role seeks hospitality-focused individuals eager for training and professional growth. Responsibilities include hiring and developing a diverse staff, ensuring food quality and excellent customer service, and managing inventory. Candidates should have over 3 years of experience in management or leadership, particularly in restaurant or retail environments. The position comes with a competitive salary, bonuses, and comprehensive benefits including medical, dental, and 401K. Join a rapidly growing company known for its innovative cookie delivery concept.

Qualifications

• 3+ years of management/leadership experience in a restaurant or retail establishment.
• Availability to work 2-3 mid-to-late shifts throughout late week.
• Benevolent leadership style with a player-coach mentality.

Responsibilities

• Hire, coach, and develop a diverse part-time hourly staff.
• Lead service including food quality, customer service, and cleanliness.
• Establish a culture of excellence prioritizing cookie quality and service.

Skills

Management/leadership experience

Customer service expertise

Technical acumen with software

Leadership style

Tools

MS Outlook

Excel

MS Teams

Applicant Tracking System

Job description

Insomnia Cookies is hiring for a management position at their new Red Bank, NJ location. This role seeks hospitality-focused individuals eager for training and professional growth. Responsibilities include hiring and developing a diverse staff, ensuring food quality and excellent customer service, and managing inventory. Candidates should have over 3 years of experience in management or leadership, particularly in restaurant or retail environments. The position comes with a competitive salary, bonuses, and comprehensive benefits including medical, dental, and 401K. Join a rapidly growing company known for its innovative cookie delivery concept.