Store Operations Manager — Growth & Benefits

CubeSmart; Orlando (FL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Health insurance plans

Paid time off

Job summary

CubeSmart Self-Storage in Orlando, FL is seeking a Store Operations Manager to lead daily store activities, drive customer service excellence, and meet sales goals. You will supervise leasing, payments, invoices, and POS transactions, while maintaining property standards and safety compliance.

Responsibilities include walking the property, showing units, processing payments, managing budgets and reports, and coordinating with maintenance.

Qualifications

• Experience in delivering high quality customer service to a diverse customer market.
• Ability to meet monthly sales goals and metrics.
• Willingness to work Saturdays (and Sundays at some locations).
• Access to a personal vehicle with valid license and current insurance.

Responsibilities

• Develop and maintain customer relationships by identifying self-storage needs and providing solutions.
• Interact face to face with customers and deliver excellent service.
• Walk the property daily to perform tasks and show units.
• Rent storage spaces, manage leasing, accept payments via POS, and handle deposits.
• Review invoices and manage reports, including auctions where applicable.
• Oversee store budget and inventory, ensure safety and cleanliness.

Skills

Customer service

Sales goals

Problem solving

Teamwork

Driver's license

Tools

POS System

MS Office

Job description

CubeSmart Self-Storage in Orlando, FL is seeking a Store Operations Manager to lead daily store activities, drive customer service excellence, and meet sales goals. You will supervise leasing, payments, invoices, and POS transactions, while maintaining property standards and safety compliance.

Responsibilities include walking the property, showing units, processing payments, managing budgets and reports, and coordinating with maintenance.