Store Operations Manager - Daytime Hours, Growth & Benefits

CubeSmart; Pembroke (NH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Work-life balance

Growth opportunities

Competitive pay

Paid time off

401(k) match

Health insurance

HSA employer contribution

Job summary

CubeSmart Self-Storage in Pembroke, NH is seeking a customer-focused team member to manage daily operations and customer relations. The role combines front-desk service with property maintenance and leasing responsibilities.

You will interact with customers, process payments, and help maintain a clean, secure facility. Strong MS Office skills and weekend availability are preferred; a valid driver's license is required.

Qualifications

• Experience delivering high-quality customer service to a diverse customer market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.

Responsibilities

• Develop customer relationships by identifying storage needs and providing solutions.
• Interact face-to-face with customers and deliver excellent service.
• Meet monthly sales goals and rent self-storage spaces.
• Walk the property for daily operations, show units, and process payments via POS.
• Manage leasing process, invoices, reports, and banking deposits.
• Oversee store expenses, budget, and inventory management.

Skills

Customer service

Operational focus

MS Office

Tools

POS system

Job description

CubeSmart Self-Storage in Pembroke, NH is seeking a customer-focused team member to manage daily operations and customer relations. The role combines front-desk service with property maintenance and leasing responsibilities.

You will interact with customers, process payments, and help maintain a clean, secure facility. Strong MS Office skills and weekend availability are preferred; a valid driver's license is required.