Store Operations Manager — Customer Experience & Growth

Socket.dev; Bardstown (KY); On-site; USD 42,000 - 63,000; Full time

Job summary

FiveStar is seeking a hands-on General Manager in Bardstown, KY to oversee daily store operations, including customer service, merchandising, budgeting, and safety. You will lead and develop the store team, implement company policies, and ensure compliance with procedures to maximize performance.

Responsibilities include scheduling, training, inventory control, reporting, and collaboration with corporate peers to execute promotions.

Qualifications

• High school diploma or equivalent (GED or diploma).
• 1+ years of retail management experience or equivalent background.
• A valid driver’s license and ability to work varied shifts.
• Professional appearance with a positive attitude and strong attendance.
• Basic computer skills for supervising store operations.

Responsibilities

• Oversee daily store operations, including customer service and food service responsibilities.
• Lead and train store team and ensure policy compliance.
• Manage merchandising, inventory levels, and pricing signage.
• Review financials and implement changes to improve store performance.
• Maintain safety, security, and labor budget guidelines.

Skills

Retail management

Customer service

Team leadership

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

FiveStar is seeking a hands-on General Manager in Bardstown, KY to oversee daily store operations, including customer service, merchandising, budgeting, and safety. You will lead and develop the store team, implement company policies, and ensure compliance with procedures to maximize performance.

Responsibilities include scheduling, training, inventory control, reporting, and collaboration with corporate peers to execute promotions.