Store Operations Lead

FiveStar Food Mart; Bardstown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar Food Mart in Bardstown, KY is seeking an Assistant Manager to partner with the General Manager and help oversee daily store operations, including customer service, staff management, and compliance with company policies.

The role emphasizes hands-on leadership in merchandising, inventory control, training, and maintaining a safe, welcoming environment while supporting sales and service excellence.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including accounting, marketing, customer service, human resources, and food service.
• They manage, assist, and direct store team in their duties as required by company policy and procedures.
• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Skills

Customer service

Management

Team player

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

FiveStar Food Mart in Bardstown, KY is seeking an Assistant Manager to partner with the General Manager and help oversee daily store operations, including customer service, staff management, and compliance with company policies.

The role emphasizes hands-on leadership in merchandising, inventory control, training, and maintaining a safe, welcoming environment while supporting sales and service excellence.