Store Operations Lead & Customer Experience

Fivestar; Elizabethtown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar in Elizabethtown, KY is seeking an Assistant Manager to partner with the General Manager in running daily store operations. You will lead the store team, manage customer service, and help with accounting, marketing, HR, and food service responsibilities.

Responsibilities include training staff, overseeing merchandising and inventory, ensuring policy compliance, and maintaining a safe, efficient work environment. A positive attitude, teamwork, and reliability are essential.

Qualifications

• Requires 1+ years of retail management experience or equivalent education.
• Demonstrates strong customer service and leadership abilities.
• Proficient in basic computer tasks and point-of-sale operations.

Responsibilities

• Assist in managing daily store operations alongside the General Manager.
• Oversee store team performance, training, and policy execution.
• Support merchandising, inventory control, and labor budgeting.
• Ensure customer satisfaction and safe, compliant store conditions.

Skills

Retail management

Customer service

Team player

Basic computer skills

Education

High School Diploma or GED

Tools

POS systems

Job description

FiveStar in Elizabethtown, KY is seeking an Assistant Manager to partner with the General Manager in running daily store operations. You will lead the store team, manage customer service, and help with accounting, marketing, HR, and food service responsibilities.

Responsibilities include training staff, overseeing merchandising and inventory, ensuring policy compliance, and maintaining a safe, efficient work environment. A positive attitude, teamwork, and reliability are essential.