Store Operations Leader — Training & Growth

Wawa, Inc.; Jacksonville (FL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Employee Stock Ownership Plan (ESOP)

Job summary

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily operations, coach teams, and drive profitability at our Jacksonville store. You’ll oversee hiring, onboarding, and growth of Customer Service Associates while maintaining high standards of safety, service, and quality.

You will coordinate schedules, monitor performance, and partner with peers to implement improvements. A strong communication mindset and hands-on leadership are essential.

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends and holidays.
• Proven leadership experience, ideally in food service or retail environments.
• Strong background in store operations, including staffing, training and scheduling.
• Ability to implement change and drive results through execution.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily operations and drive store performance.
• Lead hiring, training, and growth of Customer Service Associates.
• Coordinate schedules and daily tasks to run operations efficiently.
• Monitor performance, manage shrink, and identify improvement opportunities.
• Collaborate with peers to develop action plans for results.

Skills

Leadership

Training

Communication

Store operations

Staffing

Education

High School Diploma

Job description

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily operations, coach teams, and drive profitability at our Jacksonville store. You’ll oversee hiring, onboarding, and growth of Customer Service Associates while maintaining high standards of safety, service, and quality.

You will coordinate schedules, monitor performance, and partner with peers to implement improvements. A strong communication mindset and hands-on leadership are essential.