Store Operations Leader - Retail Service & Growth

GOODWILL OF THE SAN FRANCISCO BAY; Hayward (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Professional development

Commuter benefits

Wellbeing program

Job summary

GOODWILL OF THE SAN FRANCISCO BAY in Hayward, CA is seeking a Store Manager to lead the sales floor, drive daily operations, and achieve sales goals. You will mentor Retail Sales Associates and ensure excellent donor and customer service while maintaining store standards.

The role requires at least 1 year of Retail Management experience, proficiency with Microsoft Office, and a commitment to Goodwill's mission and policies.

Qualifications

• One-year work experience in Retail Management, preferred.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check, where applicable for position.
• High School Diploma or Equivalent preferred.

Responsibilities

• Directs the daily operations of the sales floor to meet goals.
• Leads, trains, and supports Retail Sales Associates to provide excellent service.
• Oversees inventory, cash handling, and reporting accuracy.
• Manages staffing, performance reviews, and coaching for team members.
• Ensures store cleanliness, safety, and adherence to company policies.

Skills

Retail management

Customer service

Microsoft Office

Education

HS diploma

Tools

Microsoft Office

Job description

GOODWILL OF THE SAN FRANCISCO BAY in Hayward, CA is seeking a Store Manager to lead the sales floor, drive daily operations, and achieve sales goals. You will mentor Retail Sales Associates and ensure excellent donor and customer service while maintaining store standards.

The role requires at least 1 year of Retail Management experience, proficiency with Microsoft Office, and a commitment to Goodwill's mission and policies.