Store Operations Leader - Omnichannel & Analytics

Inditex; Glendale (AZ); Sur place; USD 55 000 - 74 000; Plein temps

Avantages offerts par ce poste

Employee discount

Benefits package

Internal promotion opportunities

Résumé du poste

Zara in Glendale, USA is seeking an Operations Manager to drive store operations focused on the stockroom, aligning with sales and customer service goals. You will organize tasks, analyze reports, and implement process improvements to boost efficiency.

You will lead stock management, replenishment, and omni-channel workflows while training staff and supporting the Head of Store Operations. Competitive salary and benefits offered.

Qualifications

• Experience organizing store operations based on KPIs.
• Experience managing warehouse stock and merchandise flows.

Responsabilités

• Help Head of store operations organize store operations based on operational KPIs to optimize and improve performance.
• Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager.
• Execute the replenishment and verify its location in the plant.
• Supervise the back processes: checkout, fitting rooms, size collection and online collection, to ensure quality customer service.
• Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
• Assist Head of store operations manager with new projects and updates and manage external teams.
• Use analytics tools and track KPIs to improve in-store processes.
• Train teams in their area and develop the store's operational capabilities.

Connaissances

Stock management

KPI analysis

Team leadership

Description du poste

Zara in Glendale, USA is seeking an Operations Manager to drive store operations focused on the stockroom, aligning with sales and customer service goals. You will organize tasks, analyze reports, and implement process improvements to boost efficiency.

You will lead stock management, replenishment, and omni-channel workflows while training staff and supporting the Head of Store Operations. Competitive salary and benefits offered.