Store Operations Leader: Stockroom & Omnichannel

Inditex; Walnut Creek (CA); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Employee discount

Internal promotion programs

Job summary

Zara USA, Inc. in Walnut Creek, CA seeks an Operations Manager to run store operations focused on stockroom flows and customer service, with analytical oversight of KPIs.

You will organize replenishment, supervise back-office processes, and support omnichannel initiatives to optimize sales performance. The role emphasizes team leadership, task execution, safety compliance, and collaboration with the Head of store operations and section teams, with a strong focus on efficiency and guest

Qualifications

• Experience in store operations and stock management.
• Ability to read reports and draw conclusions to improve performance.
• Strong organizational and task execution skills.
• Proven track record in leading teams and delivering great customer service.

Responsibilities

• Help organize store operations based on KPIs to optimize performance.
• Manage warehouse stock and merchandise flows for replenishment.
• Supervise back-office processes: checkout, fitting rooms, size collection and online collection.
• Run omnichannel processes and cooperate with the Head of store operations.
• Monitor store devices and track technology incidents; train teams.

Skills

Stock management

Analytics

Team leadership

KPI tracking

Customer service

Job description

Zara USA, Inc. in Walnut Creek, CA seeks an Operations Manager to run store operations focused on stockroom flows and customer service, with analytical oversight of KPIs.

You will organize replenishment, supervise back-office processes, and support omnichannel initiatives to optimize sales performance. The role emphasizes team leadership, task execution, safety compliance, and collaboration with the Head of store operations and section teams, with a strong focus on efficiency and guest