Store Operations Lead: Stockroom & Omnichannel

Inditex; Troy (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Promotion opportunities

Training programs

Social projects

Job summary

Zara USA, Inc. is seeking an Operations Manager to drive store operations focused on stockroom efficiency and service delivery. You will lead stock management, replenishment accuracy, and back-office processes to support sales and customers.

You will analyze reports to improve performance, coordinate with heads of departments, and train teams while ensuring health and safety compliance. This role offers a competitive salary and a broad benefits package.

Qualifications

• Experience in retail store operations management.
• Ability to read reports and draw conclusions.
• Experience using analytics to improve in-store processes.

Responsibilities

• Organize store operations based on KPIs to optimize performance.
• Manage warehouse stock and merchandise flows.
• Oversee replenishment and verify location in the plant.
• Supervise back office processes to ensure customer service quality.
• Run omnichannel processes (SINT, IPOD, STORE MODE, CC).
• Train teams and develop store operations staff.

Skills

Operational leadership

KPIs tracking

Analytical thinking

Team training

Tools

Analytics tools

Job description

Zara USA, Inc. is seeking an Operations Manager to drive store operations focused on stockroom efficiency and service delivery. You will lead stock management, replenishment accuracy, and back-office processes to support sales and customers.

You will analyze reports to improve performance, coordinate with heads of departments, and train teams while ensuring health and safety compliance. This role offers a competitive salary and a broad benefits package.