Store Operations Lead – Omnichannel & Stockroom

Inditex; New York (NY); Hybrid; USD 55,000 - 81,000; Full time

Benefits offered by this job

Employee discount 25%

Benefits package

Job summary

Zara USA, Inc. is seeking an Operations Manager in New York to lead store operations focused on the stockroom and inventory control, ensuring service levels for sales and customers. You will be dynamic, organized, and analytical, able to read reports and act on KPIs.

You will supervise stock flows, coordinate replenishments, oversee checkout, fitting rooms, and omnichannel processes, and drive improvements with the Store Ops team. Competitive salary and 25% employee discount, plus benefits.

Qualifications

• Experience in retail store operations.
• Ability to read reports and draw conclusions.
• Experience supervising omnichannel processes.
• Knowledge of health and safety regulations.

Responsibilities

• Organize store operations based on operational KPIs to optimize performance.
• Manage warehouse stock and merchandise flows.
• Execute the replenishment and verify its location in the plant.
• Supervise back-end processes: checkout, fitting rooms, size collection and online collection.
• Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
• Assist and train the store operations team and external partners.
• Ensure compliance with occupational health and safety regulations.

Skills

Stockroom management

KPI analysis

Team training

Operational excellence

Tools

Analytics tools

Job description

Zara USA, Inc. is seeking an Operations Manager in New York to lead store operations focused on the stockroom and inventory control, ensuring service levels for sales and customers. You will be dynamic, organized, and analytical, able to read reports and act on KPIs.

You will supervise stock flows, coordinate replenishments, oversee checkout, fitting rooms, and omnichannel processes, and drive improvements with the Store Ops team. Competitive salary and 25% employee discount, plus benefits.