Store Operations Lead - Stockroom & Omnichannel

Inditex; Denver (CO); Hybrid; USD 60.000 - 74.000; Vollzeit

Benefits dieser Stelle

Employee discount 25%

Benefits package

Zusammenfassung

Zara in Denver, United States, seeks an Operations Manager to lead store operations focused on the stockroom and service for sales and customers. You will be dynamic, organized, and capable of analyzing reports to improve performance.

Reporting to the Head of Store Operations, you will manage warehouse stock, execute replenishment, supervise checkout, fitting rooms, and online collection, and lead omnichannel processes while driving KPIs and team development.

Aufgaben

• Help the Head of store Operations organize store operations based on operational KPIs to optimize and improve performance.
• Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager.
• Execute the replenishment and verify its location in the plant.
• He supervises the back processes: checkout, fitting rooms, size collection and online collection, so that they are executed well and provide good customer service.
• Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
• Help Head of store operations manager implement new projects and operational updates.
• Assist Head of store operations manager, manage the external team.
• Use analytics tools and track KPIs to improve in-store processes.
• Supervise and take responsibility for the operation of store devices and track technology incidents.
• Continuous communication and feedback with your supervisor (Head of store operations manager) and all teams within the store (section managers, experts, specialists)
• Continuously train teams in their area.
• Help Head of store operations manager develop the store's operational team.
• You are responsible for compliance with occupational risk prevention, health and safety regulations.

Jobbeschreibung

Zara in Denver, United States, seeks an Operations Manager to lead store operations focused on the stockroom and service for sales and customers. You will be dynamic, organized, and capable of analyzing reports to improve performance.

Reporting to the Head of Store Operations, you will manage warehouse stock, execute replenishment, supervise checkout, fitting rooms, and online collection, and lead omnichannel processes while driving KPIs and team development.