Store Operations Leader: Key Carrier & Coordinator

The TJX Companies, Inc.; Gaithersburg (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls at USA Marshalls Store 0224 Gaithersburg MD is seeking a Key Carrier to support store leadership. This role alternates with the Coordinator duties, leading customer service efforts and ensuring adherence to store procedures.

Open availability is required, including nights and weekends. The position emphasizes coaching, employee development, and maintaining a high standard of customer care and store operations.

Qualifications

• One year of retail experience.
• Six months of leadership experience.
• Flexible schedule including nights and weekends.
• Strong customer service and communication skills.
• Ability to coach, delegate and follow-up on tasks.

Responsibilities

• Create a positive internal and external customer experience.
• Acts as Manager on Duty following company policy.
• Ensure opening/closing procedures are executed per guidelines.
• Provide coaching and feedback to Associates.
• Promote safety and adherence to labor laws and store procedures.

Skills

Flexible schedule

Team player

Communication skills

Multi-tasking

Adaptability

Coaching and delegation

Attention to detail

Tools

POS systems

Job description

Marshalls at USA Marshalls Store 0224 Gaithersburg MD is seeking a Key Carrier to support store leadership. This role alternates with the Coordinator duties, leading customer service efforts and ensuring adherence to store procedures.

Open availability is required, including nights and weekends. The position emphasizes coaching, employee development, and maintaining a high standard of customer care and store operations.