Store Operations Lead — Key Carrier & Coordinator

The TJX Companies, Inc.; Bel Air (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Retirement plan

Job summary

Marshalls in Bel Air, MD is seeking a Key Carrier to support store operations and leadership coverage. The role alternates with the Coordinator position, requiring open availability including nights and weekends.

You will model exceptional customer service and ensure adherence to store standards. Key Carriers help manage Associates, coaching and supervising as needed, while maintaining safety, policy compliance, and performance against store plans.

Qualifications

• Proven teamwork and customer service focus.
• Ability to adapt to changing store needs.
• Previous leadership experience or ability to coach others.

Responsibilities

• Creates a positive internal and external customer experience
• Acts as Manager on Duty and adheres to company policies
• Maintain store operations and open/close procedures
• Coach and provide feedback to Associates
• Support training and labor planning to ensure coverage and service
• Promote safety and shrink reduction programs
• Other duties as assigned

Skills

Team player

Flexible schedule

Leadership experience

Job description

Marshalls in Bel Air, MD is seeking a Key Carrier to support store operations and leadership coverage. The role alternates with the Coordinator position, requiring open availability including nights and weekends.

You will model exceptional customer service and ensure adherence to store standards. Key Carriers help manage Associates, coaching and supervising as needed, while maintaining safety, policy compliance, and performance against store plans.