Store Operations Leader in Training

truenorth Convenience Stores; Whitehall Township (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

True North Convenience Stores is seeking an Assistant Manager to lead daily store operations, hire and train team members, and schedule staff. The role drives a fast, friendly guest experience through effective staffing, inventory control, and cash handling while maintaining safety standards.

The position emphasizes leadership, hands-on support during shifts, and ongoing coaching to ensure smooth operations and exceptional customer service.

Qualifications

• Must have strong customer service experience and a proven ability to resolve issues.
• Experience supervising others is preferred.
• Good communication and cash-handling skills are required.
• Knowledge of food service safety is a plus.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members.
• Deliver prompt, courteous customer service and resolve issues per policy.
• Process transactions accurately using POS systems.
• Maintain clean, safe, and organized store environment.
• Recruit and train new team members and schedule staff for shifts.
• Oversee store operations during shifts as the manager-on-duty.

Skills

Customer service

Supervising others

Communication

Cash handling

Food service

Education

High School Diploma or equivalent

Job description

True North Convenience Stores is seeking an Assistant Manager to lead daily store operations, hire and train team members, and schedule staff. The role drives a fast, friendly guest experience through effective staffing, inventory control, and cash handling while maintaining safety standards.

The position emphasizes leadership, hands-on support during shifts, and ongoing coaching to ensure smooth operations and exceptional customer service.