Store Operations Leader in Training

truenorth Convenience Stores; Broadview Heights (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

True North operates as a fast-paced convenience store, seeking an Assistant Manager to oversee daily store operations and lead the team. You will manage staffing, inventory, labor, cash controls, and maintenance while ensuring a fast, friendly guest experience.

The role emphasizes leadership, coaching, and adherence to safety and company standards, with responsibilities spanning hiring, training, scheduling, and customer service excellence.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others is preferred.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Provide active floor leadership during shifts and coach team members.
• Provide prompt, courteous customer service per company standards.
• Process transactions accurately using POS systems.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following safety and sanitation rules.
• Recruit and train new team members; support scheduling and staffing.
• Run daily reports, review shift sheets, and assist with banking procedures.

Skills

Customer service

Team supervision

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Job description

True North operates as a fast-paced convenience store, seeking an Assistant Manager to oversee daily store operations and lead the team. You will manage staffing, inventory, labor, cash controls, and maintenance while ensuring a fast, friendly guest experience.

The role emphasizes leadership, coaching, and adherence to safety and company standards, with responsibilities spanning hiring, training, scheduling, and customer service excellence.