Operations Leader in Training

truenorth Convenience Stores; Grawn (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

True North is seeking an Assistant Manager to oversee daily convenience store operations and lead the team. You will hire, train, and schedule staff while ensuring a fast, friendly guest experience through staffing, inventory control, and adherence to cash-handling policies.

The role requires oversight of shift leadership, coaching, and compliance with safety standards, with responsibilities across customer service, store cleanliness, and overall store performance.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous supervisory experience is preferred.

Responsibilities

• Provide active floor leadership during shifts and coach team members.
• Deliver prompt, courteous customer service per company standards.
• Process customer transactions accurately using the POS system.
• Keep the store clean, safe and organized.
• Perform food service tasks following safety guidelines as applicable.
• Support store operations during high-volume periods and promotions.

Skills

Customer service

Leadership

Staffing

Education

High school diploma or equivalent

Tools

POS systems

Job description

True North is seeking an Assistant Manager to oversee daily convenience store operations and lead the team. You will hire, train, and schedule staff while ensuring a fast, friendly guest experience through staffing, inventory control, and adherence to cash-handling policies.

The role requires oversight of shift leadership, coaching, and compliance with safety standards, with responsibilities across customer service, store cleanliness, and overall store performance.