Store Operations Leader in Training

truenorth Convenience Stores; Berea (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

True North Convenience Stores seeks an Assistant Manager to oversee daily store operations, including staffing, training, scheduling, and maintaining safety and cleanliness. This role drives guest satisfaction through proactive leadership and real-time coaching during shifts.

The position requires 40+ hours weekly, reliable transportation, and a strong focus on cash handling, quality service, and compliance with safety standards. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• Prior customer service or cashier experience.
• Experience supervising others preferred.

Responsibilities

• Provide active floor leadership during shifts and support team members.
• Deliver prompt, courteous customer service and resolve issues per policy.
• Process customer transactions accurately using POS systems.
• Maintain a clean, safe, and organized store environment.
• Assist with recruiting, training, and supervising new team members.

Skills

Customer service

Leadership

Cash handling

Scheduling

Training

Education

High school diploma or equivalent

Tools

POS system

Job description

True North Convenience Stores seeks an Assistant Manager to oversee daily store operations, including staffing, training, scheduling, and maintaining safety and cleanliness. This role drives guest satisfaction through proactive leadership and real-time coaching during shifts.

The position requires 40+ hours weekly, reliable transportation, and a strong focus on cash handling, quality service, and compliance with safety standards. Equal opportunity employer.