Store Operations Leader in Training

Goodwill of Central and Northern Arizona; Scottsdale (AZ); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

3 Medical Plans

Dental Plans

Vision Plan

401K Plans (Traditional & Roth)

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off; Sick and Vacation

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking an experienced Retail Store Manager to lead store operations in Scottsdale. You will manage a team, drive income and production goals, and ensure customer service excellence while maintaining brand standards.

The role requires strong leadership, budget discipline, and ability to coordinate across multiple teams and locations. Eligible for total rewards including health plans, PTO, and retirement options.

Qualifications

• Two years' work experience in Retail Management, preferably thrift.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid driver's license and clean MVR.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Drives retail business operations at a store location to fund the Goodwill mission.
• Lead Assistant Store Manager, Production Team, and Donation Attendants.
• Develop and execute plans for income, revenue, and production goals.
• Manage payroll and operating costs to budget.
• Ensure excellent customer service to donors and customers.
• Maintain store appearance reflecting the Goodwill brand.
• Partner with community organizations to promote the mission.
• Ensure regular in-person attendance and coverage across stores when needed.
• Coach and develop team members and manage performance reviews.
• Coordinate donations, staffing, and leadership across locations as needed.

Skills

Retail Management

Customer Service

English proficiency

Microsoft Office Suite

Driver's license & clean MVR

Background check & drug screen

High school diploma or equivalent

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking an experienced Retail Store Manager to lead store operations in Scottsdale. You will manage a team, drive income and production goals, and ensure customer service excellence while maintaining brand standards.

The role requires strong leadership, budget discipline, and ability to coordinate across multiple teams and locations. Eligible for total rewards including health plans, PTO, and retirement options.