Retail Store Leader in Training

Goodwill of Central and Northern Arizona; Scottsdale (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401K plan

Paid Time Off

Job summary

Goodwill of Central and Northern Arizona is seeking a Store Manager to drive retail operations at a Scottsdale location. You will lead the Assistant Store Manager, Production Team, and Donation Attendants, ensuring strong customer service, donation programs, and daily workflow.

The role focuses on achieving income and production goals, managing payroll and expenses, and maintaining store standards while representing Goodwill in the community. A proven retail leadership background is essential.

Qualifications

• Two years' work experience in Retail Management, preferably thrift.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses and organizations to promote Goodwill mission.
• Maintains regular and consistent in-person attendance.
• Serves as a Goodwill ambassador to the community.

Skills

Customer service

Microsoft Office

Drivers license

Background check

English proficiency

Education

High School Diploma or Equivalent

Job description

Goodwill of Central and Northern Arizona is seeking a Store Manager to drive retail operations at a Scottsdale location. You will lead the Assistant Store Manager, Production Team, and Donation Attendants, ensuring strong customer service, donation programs, and daily workflow.

The role focuses on achieving income and production goals, managing payroll and expenses, and maintaining store standards while representing Goodwill in the community. A proven retail leadership background is essential.