Store Operations Leader — High-Volume Retail

At Home; Grand Prairie (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

At Home is seeking an Assistant Store Manager - Operations to support the Store Manager in leading operational, financial, and team functions within a large-format store. You will drive store performance, ensure efficient operations, and deliver an exceptional experience for customers and Team Members.

The role emphasizes coaching, staffing, and payroll accuracy, with a focus on safety, compliance, and continuous process improvement in a dynamic retail environment.

Qualifications

• High school diploma or equivalent is required; a Bachelor's Degree is preferred.
• At Home leadership experience in big-box or high-volume retail is required (3+ years).
• Experience leading teams of 20+ members and managing $5M+ annual revenue or budget.

Responsibilities

• Drive store operations to achieve sales, profit, and performance goals while delivering an engaging, customer-focused shopping experience.
• Attract, hire, and develop talent with succession plans to support long-term growth.
• Coach, train, and develop staff to improve performance and internal career growth.
• Manage staffing, scheduling, and payroll accuracy aligned with financial metrics to drive sales and profitability.
• Oversee opening/closing and front-end processes to ensure efficiency and accuracy.
• Direct freight, inventory, stocking, and merchandising to maintain in-stock conditions and visual standards.
• Lead efforts in customer satisfaction, loss prevention, safety, and cash handling.
• Address team member and customer concerns with urgency, professionalism, and integrity.
• Ensure full compliance with company policies and applicable laws and regulations.
• Champion a positive, inclusive, and safe environment and model At Home values.
• Lead team communication through regular huddles and meetings.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Team development

Inventory control

Microsoft Office

HRIS

Workforce scheduling systems

Data analysis

Customer service

Team building

Education

High School Diploma

Bachelor's Degree preferred

Tools

HRIS systems

Workforce scheduling software

Job description

At Home is seeking an Assistant Store Manager - Operations to support the Store Manager in leading operational, financial, and team functions within a large-format store. You will drive store performance, ensure efficient operations, and deliver an exceptional experience for customers and Team Members.

The role emphasizes coaching, staffing, and payroll accuracy, with a focus on safety, compliance, and continuous process improvement in a dynamic retail environment.