Store Manager: Lead Sales, Ops & Team Growth

At Home; Norcross (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

At Home is seeking a Store Manager to oversee all operational, financial, and team functions in a large-format retail store. The role drives business performance by building high-performing teams, executing operational excellence, and delivering an exceptional customer experience.

Leading by example, you will set high standards, solve problems, and foster teamwork and accountability. The role emphasizes staffing to labor needs, coaching, and using metrics like the store scorecard to inform

Qualifications

• Minimum 3 years of leadership experience in a big-box or high-volume retail environment.
• Proven ability to lead 20+ Team Members and manage $5M+ in annual revenue or budget.
• Customer-focused mindset with a track record of delivering in-store excellence.
• Proficient in MS Office and experienced with HRIS and scheduling systems.
• Strong communication, integrity and reliability in fast-paced operations.

Responsibilities

• Lead store operations to achieve sales, profit, and performance goals.
• Hire, develop, and coach talent; build internal bench strength and succession plans.
• Drive efficiency through coaching, training, and workforce development.
• Maintain clean, safe, and well-presented store environment.
• Manage staffing, labor model, scheduling, and payroll to optimize efficiency.
• Address Team Member and customer concerns with urgency and professionalism.
• Utilize store metrics to inform strategy and drive results, including loyalty and credit performance.
• Ensure compliance with policies, procedures, and applicable laws.

Skills

Leadership

Communication

Customer focus

Problem solving

Team motivation

Adaptability

Data-driven decisions

Integrity

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

HRIS

Workforce scheduling systems

Job description

At Home is seeking a Store Manager to oversee all operational, financial, and team functions in a large-format retail store. The role drives business performance by building high-performing teams, executing operational excellence, and delivering an exceptional customer experience.

Leading by example, you will set high standards, solve problems, and foster teamwork and accountability. The role emphasizes staffing to labor needs, coaching, and using metrics like the store scorecard to inform