Store Operations Leader - Growth, People & Experience

At Home; Little Rock (AR); On-site; USD 52,000 - 78,000; Full time

Job summary

At Home in Little Rock is seeking an Assistant Store Manager - Operations to support the Store Manager in leading day-to-day retail operations, financial execution, and team development in a large-format store. This role focuses on driving sales, controlling expenses, and delivering an exceptional customer experience while building a capable operations team.

The position requires hands-on leadership, strong communication, and a commitment to At Home values in a fast-paced environment.

Qualifications

• High school diploma or equivalent required or better; Bachelor's degree preferred.
• 3+ years of leadership experience in a large-format/high-volume retail setting.
• Experience leading 20+ Team Members and managing $5M+ annual revenue/budget.
• Knowledge of freight, inventory control, stocking, and merchandising.
• Proven customer-focused mindset with integrity and reliability.
• Proficient in Microsoft Office; familiarity with HRIS and scheduling systems.
• Strong communication skills and ability to inspire teams and drive results.

Responsibilities

• Drive store operations to meet sales, profit, and performance goals while delivering a customer-focused experience.
• Attract, hire, and develop talent; build internal bench strength for long-term growth.
• Coach and develop staff, driving continuous improvement and internal career progression.
• Oversee staffing, scheduling, and payroll accuracy in line with financial metrics.
• Plan and oversee operations, including opening/closing and front-end processes.
• Direct freight, inventory, stocking, and merchandising to keep in-stock conditions and standards.
• Lead efforts in customer satisfaction, safety, loss prevention, and cash handling.
• Address team and customer concerns with urgency and integrity.
• Ensure compliance with company policies, procedures, and laws.
• Foster a positive, inclusive environment where Team Members grow and collaborate.

Skills

Leadership

Communication

Data analysis

Customer focus

Integrity

Multi-tasking

Problem solving

Coaching

Team development

Education

High school diploma or equivalent

Bachelor's Degree

Tools

Microsoft Office

HRIS

Workforce scheduling tools

Job description

At Home in Little Rock is seeking an Assistant Store Manager - Operations to support the Store Manager in leading day-to-day retail operations, financial execution, and team development in a large-format store. This role focuses on driving sales, controlling expenses, and delivering an exceptional customer experience while building a capable operations team.

The position requires hands-on leadership, strong communication, and a commitment to At Home values in a fast-paced environment.