Store Ops Leader: Grow Performance & People

At Home Group Inc.; Virginia; On-site; USD 41,000 - 54,000; Full time

Job summary

At Home Group Inc. is seeking an Assistant Store Manager - Operations to support the Store Manager in leading operational, financial, and team functions within an At Home store.

This role drives store performance in a large-format retail environment with annual sales typically ranging from $4-$10 million by supporting efficient store operations, maintaining high execution standards, and delivering an exceptional experience for Team Members and customers.

Qualifications

• High school diploma or equivalent required; Bachelor's Degree preferred.
• 3+ years of leadership experience in a big-box/high-volume retail environment.
• Experience leading 20+ Team Members and managing $5M+ in annual revenue or budget.
• Strong communication and interpersonal skills; proficiency with MS Office.
• Experience using task management, HRIS, and scheduling systems.

Responsibilities

• Drive execution of store operations to achieve sales, profit, and performance goals.
• Hire, develop, and retain talent; build internal bench strength.
• Coach and develop staff; promote continuous improvement and internal growth.
• Manage staffing, scheduling, and payroll accuracy with financial metrics.
• Oversee front-end operations, inventory, and merchandising for accuracy and safety.
• Lead initiatives in customer satisfaction, loss prevention, and cash handling.
• Address Team Member and customer concerns with urgency and integrity.
• Ensure compliance with policies, procedures, and laws.

Skills

Leadership

Team management

Communication

Microsoft Office

HRIS

Workforce scheduling systems

Education

High school diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Office

HRIS

Workforce scheduling systems

Job description

At Home Group Inc. is seeking an Assistant Store Manager - Operations to support the Store Manager in leading operational, financial, and team functions within an At Home store.

This role drives store performance in a large-format retail environment with annual sales typically ranging from $4-$10 million by supporting efficient store operations, maintaining high execution standards, and delivering an exceptional experience for Team Members and customers.