Store Operations Leader - Grow Teams & Delight Guests

Wawa, Inc.; Simpsonville (KY); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations and develop a high-performing team. You will drive hiring, training, and coaching while ensuring outstanding customer service and store performance.

You’ll oversee scheduling, operations, and compliance with safety and quality standards, working with peers to improve results. This role offers growth within a supportive, team-driven environment.

Qualifications

• High School Diploma or GED required.
• Proven leadership experience in food service or retail is a plus.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Lead daily store operations and develop the team to deliver excellent customer experiences.
• Oversee hiring, onboarding, coaching, and performance management of associates.
• Coordinate schedules, tasks, and store activities to maintain smooth operations.
• Monitor store performance, analyze reports, and identify improvement opportunities.
• Drive training and engagement to meet safety, quality, and operational standards.
• Collaborate with peers to implement action plans for business results.

Skills

Leadership

Team management

Communication

Customer service

Retail operations

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations and develop a high-performing team. You will drive hiring, training, and coaching while ensuring outstanding customer service and store performance.

You’ll oversee scheduling, operations, and compliance with safety and quality standards, working with peers to improve results. This role offers growth within a supportive, team-driven environment.