Store Operations Leader – Family Store

The Salvation Army USA Central Territory; Houghton Lake Heights (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Family Store Assistant Manager to support store operations, supervise clerks, and stand in for the store manager when needed. The role emphasizes customer service, adherence to policies, and daily cash handling.

Qualified candidates will have a high school diploma or equivalent, with 2 years of retail experience. Proficiency with Microsoft Office 365, TEAMS, SharePoint, and POS systems is required.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 2 years experience in retail sales requested or equivalent experience.

Responsibilities

• Supervise clerks to ensure compliance with directives and guidelines.
• Assist with training for new staff.
• Ensure daily cash receipts are banked and reported to the appropriate personnel.
• Attend monthly staff meetings and update team on policies and directives.
• Contribute to customer development and retention plans to deliver excellent customer experience.
• Report safety hazards and protect personnel and property.
• Report any detrimental behavior to the Manager.
• Perform other duties as assigned.

Skills

Microsoft Office 365

Teams

SharePoint

POS System

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft TEAMS

SharePoint

Point of Sale System

Job description

The Salvation Army USA Central Territory is seeking a Family Store Assistant Manager to support store operations, supervise clerks, and stand in for the store manager when needed. The role emphasizes customer service, adherence to policies, and daily cash handling.

Qualified candidates will have a high school diploma or equivalent, with 2 years of retail experience. Proficiency with Microsoft Office 365, TEAMS, SharePoint, and POS systems is required.