Family Store Assistant Manager

The Salvation Army North & Central Illinois Division; Mount Pleasant (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a Family Store Assistant Manager in Mount Pleasant, Michigan. The role supports the store manager in day-to-day operations, ensuring compliance with policies, supervising clerks, and leading customer development initiatives. Candidates should have a high school diploma, 2 years of retail sales experience, and proficiency in Microsoft Office 365. This position offers a chance to work within a mission-driven organization dedicated to community service.

Qualifications

• 2 years experience in retail sales.
• Current valid chauffer’s license and pass MVR check.
• Complete Safe From Harm training.

Responsibilities

• Assist in supervision of clerks in performance of duties.
• Assist with training for new personnel.
• Ensure cash receipts are banked at end of business day.
• Attend monthly staff meetings and inform personnel.
• Lead customer development and retention plans.
• Report safety hazards and protect personnel and property.
• Report detrimental behavior by clerks.

Skills

Proficient in Microsoft Office 365

Working knowledge of TEAMS

Working knowledge of SharePoint

Proficient in operating Point of Sales System

Education

High school graduate or equivalent

Associates degree

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary

The Family Store Assistant Manager supports the store manager with the planning, administering, monitoring, and evaluation of the day-to-day operations ensuring compliance with established policies and procedures. This position works alongside store associates to assist customers and serves as the manager in the absence of the store manager.

Essential Responsibilities

• Assist in the supervision of clerks in performance of duties to ensure compliance with directives and guidelines.
• Assist with the training for new personnel.
• Assist with ensuring cash receipts are banked at end of business day and information is sent to appropriate personnel as required.
• Attend monthly staff meetings for managers and keep personnel informed of new policies and directives.
• Assist with leadership of customer development and retention plans to ensure an excellent customer experience.
• Report safety hazards. Responsible for the protection of personnel, property, and building.
• Report to Manager any detrimental behavior by clerks.
• Perform other duties as assigned.

Qualifications

Education/Experience

• High school graduate or equivalent (required), Associates degree (preferred), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• 2 years experience in retail sales.

Computer Skills

Skills, Knowledge & Abilities

• Proficient in Microsoft Office 365.
• Working knowledge of TEAMS and SharePoint.
• Proficient in operating Point of Sales System.

Certificates And Licenses

• Must have and maintain a current valid chauffer’s license and pass the Salvation Army Motor Vehicle Record check (MVR).
• Complete Safe From Harm training, and keep current as needed.