Store Operations Leader — Elevate Experience & Teams

sephora.com; Brea (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Job summary

Sephora in Brea, CA is seeking an Operations Leader to drive store operational excellence, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience. You will lead inventory management, replenishment, order fulfillment, visual merchandising, and partner with the team to meet store goals.

Coaching and developing staff, promoting inclusivity, and upholding Sephora standards are key.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive brand presentation through visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience by delivering exceptional service and contributing to store goals.
• Coach and develop team members, guiding them through operational processes and performance metrics.
• Foster inclusivity and teamwork by promoting an open culture.
• Uphold Sephora standards by following company policies and creating a safe shopping environment.

Skills

Leadership

Coaching

Communication

Time management

Problem solving

Organizational skills

Team motivation

Job description

Sephora in Brea, CA is seeking an Operations Leader to drive store operational excellence, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience. You will lead inventory management, replenishment, order fulfillment, visual merchandising, and partner with the team to meet store goals.

Coaching and developing staff, promoting inclusivity, and upholding Sephora standards are key.