Retail Operations Leader: Elevate Customer Experience

Inside Lvmh; Brea (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Job summary

Sephora in Brea, CA is seeking an Operations Leader to drive store efficiency and an outstanding client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

This role emphasizes developing people and Belong to Something Beautiful within a collaborative retail environment. The position is Full Time, hourly non-exempt, with shifts including nights, weekends, and holidays.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and maintain operational standards.
• Lead visual merchandising and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop team members to build a fulfilling career at Sephora and understand operational processes.
• Foster inclusivity and teamwork to promote a culture of openness and accountability.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Retail operations

Coaching

Communication

Time management

Job description

Sephora in Brea, CA is seeking an Operations Leader to drive store efficiency and an outstanding client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

This role emphasizes developing people and Belong to Something Beautiful within a collaborative retail environment. The position is Full Time, hourly non-exempt, with shifts including nights, weekends, and holidays.