Retail Operations Leader: Elevate Store Experience

sephora.com; Sugar Land (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Sugar Land is seeking an Operations Leader to drive store operational excellence and deliver an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best in a fast-paced retail environment.

The role requires a minimum of 2 years in retail operations leadership, strong problem-solving and communication skills, and the ability to manage priorities while upholding Sephora standards.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead visual merchandising and store presentation.
• Support client experience and help achieve store goals.
• Coach and develop team members on processes and performance metrics.
• Promote inclusivity and teamwork.
• Uphold Sephora standards and safety policies.

Skills

Leadership

People management

Communication

Problem solving

Organizational skills

Time management

Team motivation

Job description

Sephora in Sugar Land is seeking an Operations Leader to drive store operational excellence and deliver an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best in a fast-paced retail environment.

The role requires a minimum of 2 years in retail operations leadership, strong problem-solving and communication skills, and the ability to manage priorities while upholding Sephora standards.