Store Operations Leader — Day & Night

Wegmans; Neshaminy (PA); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) match

Paid time off

Scholarship program

Wellness program

Résumé du poste

Wegmans in Neshaminy, PA is seeking entry-level leaders who are passionate, collaborative, and ready to contribute every day. You will help coordinate and troubleshoot daily activities of our customer service team while taking on store management duties and projects, gaining insight into Wegmans values, measures, and operations.

This role involves leading a team of Customer Service staff, partnering with department management to keep Front End operations running smoothly, and stepping in to

Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting.
• Proven ability to multi-task and handle interruptions in a fast-paced environment.
• Computer skills.

Responsabilités

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
• Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
• Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
• Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
• Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Connaissances

Customer service

Multi-tasking

Computer skills

Team leadership

Description du poste

Wegmans in Neshaminy, PA is seeking entry-level leaders who are passionate, collaborative, and ready to contribute every day. You will help coordinate and troubleshoot daily activities of our customer service team while taking on store management duties and projects, gaining insight into Wegmans values, measures, and operations.

This role involves leading a team of Customer Service staff, partnering with department management to keep Front End operations running smoothly, and stepping in to