Store Operations Leader - Customer Service & Team Development

dollartree; Shasta Lake (CA); Presencial; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Assistance Program

Retirement plans

Educational Assistance

Resumo da oferta

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in California. The role involves supervising daily tasks, training associates, and ensuring safety and policy compliance.

You will collaborate with the Store Manager to maintain a well-stocked store, high service standards, and efficient checkout processes while supporting a positive, safe work environment for staff and customers.

Qualificações

• High school diploma or equivalent required or preferred.
• Experience in retail or grocery management preferred.
• Strong communication and problem-solving skills.

Responsabilidades

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Conhecimentos

Store management

Customer service

Leadership

Communication

Team collaboration

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in California. The role involves supervising daily tasks, training associates, and ensuring safety and policy compliance.

You will collaborate with the Store Manager to maintain a well-stocked store, high service standards, and efficient checkout processes while supporting a positive, safe work environment for staff and customers.